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SQI
- Lean Tools
- 2 days
Course Objective
Lean Thinking is a philosophy aimed at eliminating waste while maximizing value. It’s a systematic approach focused on creating more value for customers with fewer resources.
Together with a set of Lean Practices, it can optimize efficiency and minimize waste in various processes.
Objectives
By the end of this course, participants will have the knowledge and skills to identify opportunities for waste reduction, variability reduction, and value enhancement within retail processes. They will be equipped with practical Lean tools and techniques to drive operational efficiency, improve customer satisfaction, and contribute to the bottom line of retail businesses.
Duration
2 days (9am ~ 5pm)
Who Should Attend
This course is ideal for:
- Professionals and managers in F&B settings.
- Teams looking to streamline operations and improve customer satisfaction.
- Individuals interested in learning how to apply LEAN Principles in non-manufacturing settings.
Course Fees
Member Fee: $529.52
Non-Member Fee: $586.42
All fees stated are inclusive of Registration Fee, Exam & Certification Fees & 9% GST.
Course Content
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Introduction
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LEAN Philosophy & Culture – Concepts, Principles and Applications
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Foundation of LEAN Retail – Value Streaming
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Identification & Elimination of the 8 Wastes
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Key LEAN Retail Methodology
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Key LEAN Retail Tools & Techniques
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Lean Retail case study and best practices
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Retail Concept development
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Retail Portfolio diagnostic and stores rationalization
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Labor management
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Performance management
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Workshop exercises
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Course summary
Trainer
