Course Objective
Lean Thinking is a philosophy aimed at eliminating waste while maximizing value. It’s a systematic approach focused on creating more value for customers with fewer resources.
Together with a set of Lean Practices, it can optimize efficiency and minimize waste in various processes.
Objectives
By the end of this course, participants will have the knowledge and skills to identify opportunities for waste reduction, variability reduction, and value enhancement within retail processes. They will be equipped with practical Lean tools and techniques to drive operational efficiency, improve customer satisfaction, and contribute to the bottom line of retail businesses.
Duration
2 days (9am ~ 5pm)
Who Should Attend
This course is ideal for:
- Professionals and managers in Retail Settings.
- Teams looking to streamline operations and improve customer satisfaction.
- Individuals interested in learning how to apply LEAN Principles in non-manufacturing settings.
Course Fees
Member Fee: $684.52
Non-Member Fee: $758.64
All fees stated are inclusive of Registration Fee, Exam & Certification Fees & 9% GST.
Curriculum
- 9 Sections
- 4 Lessons
- 2 Days
- Introduction0
- LEAN Philosophy & Culture – Concepts, Principles and Applications0
- Foundation of LEAN Retail – Value Streaming0
- Identification & Elimination of the 8 Wastes0
- Key LEAN Retail Methodology0
- Key LEAN Retail Tools & Techniques0
- Lean Retail case study and best practices4
- Workshop exercises0
- Course summary0
