Job title: Business Process Manager (Service Excellence)
~ SSBB or PMP | Tech Industry Customer Experience
Get to know the Role:
• Lead multiple process improvement projects with direct contact with senior executives in the organization.
• Participate in the shaping, deployment and implementation of an enterprise-wide Lean Sigma Continuous Improvement program. Bachelor or Master Degree in Business Administration or relevant
• Facilitate quality and change management processes
• Identify customer needs and key drivers to reach customer satisfaction goals with financial benefit.
• Perform business process mapping & analysis
• Serve as the principal adviser for organization for all departments within this growing organization.
• Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.
• Candidates from other industries are welcome to apply

The day-to-day activities:
• Conducting lean action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
• Conduct process bench-marking exercise
• Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
• Mapping functional solution to technical solution
• Create to-be process maps and functional design.
• Identify the best process to be mapped with the system to improve productivity of the team.
• Process data analysis using six sigma methodologies
• Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
• Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibility.
• Develop guidelines for process improvement initiatives
• Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.

The must haves:
• At least 3 years of experience in Project Management working with multiple business units’ stakeholders.
• Strong Project Management (PMP) experience OR a 6 Sigma Black Belt Certified
• Strong exposure to strategic problem solving and root cause analysis methodologies preferably in a customer service organization, business operations.
• Must have a strong passion in driving continuous improvement.
• Strongly Skilled in process flow documentation and literature. ISO certification will be an advantage.
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Individual Contributor Role.

Please send your CV to

Job title: Sales and Marketing Executive

We are looking to hire an experienced sales and marketing executive to help drive company sales. In this position, you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, manage course administration and development, and creating sales reports.

To ensure success as a sales and marketing executive, you should have strong knowledge of modern marketing techniques, a passion for sales, and excellent communication skills. Ultimately, a top-notch sales and marketing executive creates strategies that align with modern consumer trends.

Job Responsibilities
  • Contributing to the development of marketing strategies.
  • Conducting market research on rival products.
  • Designing and implementing marketing plans for company products.
  • Coordinating with media representatives.
  • Working with the media team to develop targeted sales strategies.
  • Answering client queries about product specifications and uses.
  • Maintaining client relations.
  • Tracking sales data to ensure the company meets sales quotas.
  • Creating and presenting sales performance reports.
Job Requirements
  • Preferable a diploma in marketing, business, or related field.
  • Proven work experience as a sales and marketing executive.
  • Knowledge of modern digital marketing techniques.
  • High-level communication and networking skills.
  • A passion for sales.
  • Understanding of commercial trends and marketing strategies.
  • Good project management skills.
  • Excellent interpersonal skills.
  • Ability to work well under pressure.
Become An Instructor

We are always looking for talented individuals to join our SQI team

Job Responsibilities
  • Conduct Executive and Certified Courses for ISO, Six Sigma & Quality/Reliability training.
  • Design and develop course curriculum and course material
  • Set and assess assignments and/or examinations
  • Incorporate current industry trends into training
Job Requirements
  • ACTA and/or DACE qualified preferred
  • Quality Practitioner with relevant industry experience
  • Prior experience in conducting training courses relating to quality and reliability
  • Minimum Degree or Master in Engineering/Sciences/Statistics/Technology disciplines from a recognized tertiary institution
  • Excellent command of English and fluency in at least one other second language
  • Capable to communicate effectively at all levels
  • Able to collaborate with academic team and staff

Interested applicants, kindly send in your cv to

Company Name: GECO Asia Pte Ltd
Job Title: Scrum Product Owner
Main Tasks
Defining Processes and Product Blueprint:
  • Defining of a blueprint for sales processes and the app’s user flow.
  • Support Product Managers/Process Managers to define business requirements for pilot development and future changes
  • Assist in conveying and translating business requirement to product developers, with support from IT
  • Work with UI/UX designer to influence product’s final look and feel
  • Validation of user stories, requirements and design with markets
  • Main business contact point for defined markets
  • Validate development timelines and align with BU stakeholders in the market
  • Prepare management presentations
  • Participate in various scrum ceremonies (sprint planning, backlog grooming, etc) and PI Planning events
  • Support to develop training concept and material
  • Analysis of functional gaps during market UAT
  • Support markets in rollout concept
  • Possess a Bachelor’s degree in (business or marketing)
  • Highly motivated independent worker with minimum guidance required
  • Minimum working experience required 2-3 years
  • We will also consider graduates with appropriate qualification and background
  • Ability to work in an international and intercultural context
  • Excellent communication skills in both written and spoken. Multi-linguistic abilities would be an added advantage
  • Good understanding of the agile methodology
  • Digital native, ideally with knowledge in UX (App design)
  • Detailed knowledge of retail processes in the automotive business preferred
  • High-level understanding of CRM and Dealer Management System preferred
  • Good presentation skills

Salary is up to SGD 6500/month, depends on candidate qualifications and experience.

Interested applicants, kindly send in your cv to


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