Course Objective

Lean Thinking is a philosophy aimed at eliminating waste while maximizing value. It’s a systematic approach focused on creating more value for customers with fewer resources.
Together with a set of Lean Practices, it can optimize efficiency and minimize waste in various processes.

Objectives

By the end of this training, participants will possess the knowledge and skills needed to implement Lean Thinking and practices in hotel operations, leading to waste reduction, cost savings, improved quality, enhanced productivity, and ultimately, elevated customer satisfaction and business success.

Duration

2 days (9am ~ 5pm)

Who Should Attend

This course is ideal for:

•  Professionals and managers in the Hotel settings.
•  Teams looking to streamline operations and improve customer satisfaction.
•  Individuals interested in learning how to apply LEAN Principles in non-manufacturing settings.

Course Fees

Member Fee: $684.52
Non-Member Fee: $758.64
All fees stated are inclusive of Registration Fee, Exam & Certification Fees & 9% GST.