- Quality Tools & Techniques
- 14 hours
Introduction
In the aerospace sector, problem solving must be systematic, evidence-based, and compliant with industry expectations. Based on ASEQ RM 131000, aerospace organizations are required to apply disciplined problem-solving approaches to protect product safety, customer satisfaction, and regulatory compliance.
The Aerospace 8D Problem Solving Method is a globally accepted, team-oriented methodology widely used by aerospace OEMs and suppliers to resolve complex quality and process issues. This 2-day public training by SQI provides participants with practical knowledge, proven tools, and hands-on experience to confidently apply the 8D methodology in real aerospace environments.
Objectives
By the end of this training, participants will be able to:
- Understand aerospace expectations for structured problem solving (ASEQ RM 131000)
- Apply all disciplines of the 8D method correctly
- Select and use the right quality tools at each stage of 8D
- Prepare clear, effective, and defensible 8D reports
- Apply 8D concepts through practical exercises and real-world case studies
Duration
2 Days | 9am – 5pm | 14 hours
Who Should Attend
- Meet aerospace customer and regulatory expectations
- Apply a structured and repeatable problem-solving approach
- Improve root cause analysis accuracy and effectiveness
- Reduce repeat issues, escapes, rework, and COPQ
- Strengthen customer confidence with professional 8D reports
Training Methodology
- Interactive lectures
- Group discussions and workshops
- Realistic aerospace case studies
- Practical templates and checklists for immediate use
Course Fees
Member: S$780.44
Non-Member: S$704.14
All fees stated are inclusive of Registration Fee and 9% GST.
Award of Certificate
Certificate of Completion will be issued to participants who have attended at least 75% of the course
Course Content
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Introduction & Overview
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• Aerospace problem-solving expectations
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• ASEQ RM 131000 requirements
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• Overview of the 8D Methodology
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Problem Solving Approach
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• Understanding the Concept of Problem Solving
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• Containment, correction, and corrective action
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• Team-based problem solving and leadership roles
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Problem Solving Methodologies
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• Overview of PDCA, DMAIC, A3, and 8D
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• Why 8D is preferred in aerospace corrective actions
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8D Problem Solving Method (D0–D8)
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• D0: Preparation and emergency response
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• D1: Build the cross-functional team
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• D2: Describe the problem with data
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• D3:Develop interim containment actions
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• D4: Root cause analysis (identify and verify root causes& escape points)
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• D5:Identify corrective action for root cause and verification
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• D6: Implement permanence corrective action
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• D7: Prevent recurrence
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• D8:Recognize the team
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Tools for Effective 8D
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• 5W2H, Process Mapping, 3W&1E, Is/Is Not
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• 5 Why, 7 Basic tools, Fault Tree Analysis
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• Data analysis, FMEA, Poke Yoke/Mistake Proofing
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8D Reporting Format
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• Standard aerospace 8D structure
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• Customer expectations and best practices
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• Common mistakes to avoid
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Practical Application
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• Aerospace-based examples and case studies
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• Group exercises and 8D report development
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• Trainer feedback and lessons learned
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