ROOT CAUSE ANALYSIS METHODOLOGY & IMPLEMENTATION

Course Content

Total Training Hours: 14 hours

  • Introduction & Overview  0/2

    • Lecture1.1
      Purpose of RCA
    • Lecture1.2
      Relationship between RCA and Problem Solving

  • Concept of RCA  0/2

    • Lecture2.1
      Definition, principles and RCA Process
    • Lecture2.2
      Types of root causes: technical, human, process-related

  • Problem and Problem Solving  0/2

    • Lecture3.1
      Defining problems effectively
    • Lecture3.2
      The difference between symptoms and causes

  • RCA and Analysis Tools  0/4

    • Lecture4.1
      The 7 Basic Tools
    • Lecture4.2
      5 Whys
    • Lecture4.3
      Window Analysis
    • Lecture4.4
      Force Field Analysis (FFA) and Fault Tree Analysis (FTA)

  • Applying RCA in Systematic Problem Solving  0/2

    • Lecture5.1
      RCA process steps
    • Lecture5.2
      Integrating RCA with continuous improvement initiatives

  • RCA SOP Cases  0/1

    • Lecture6.1
      Real-life examples of RCA application in various industries

  • Recommend and Implement Solutions   0/2

    • Lecture7.1
      Correction, Corrective Action and Preventive Action, Adaptive Action
    • Lecture7.2
      Generating and evaluating corrective actions

  • RCA Team Exercises / Group Discussions / Case Studies  0/1

    • Lecture8.1
      Practical application of RCA tools and Report Format

  • Workshop Summary   0/2

    • Lecture9.1
      Key learning points recap
    • Lecture9.2
      Action plan for workplace implementation
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