QC TOOLS AND TECHNIQUES

WHAT IS QUALITY?  0/6

• Lecture1.1
  Quality of Design
• Lecture1.2
  Quality of Conformance
• Lecture1.3
  Quality Control Circle
• Lecture1.4
  Cost of Poor Quality
• Lecture1.5
  Total Quality Control
• Lecture1.6
  QC Circle Tools.

PDCA CONCEPT (SEE EXAMPLE AS ABOVE)  0/0

DATA COLLECTION AND ANALYSIS  0/0

BRAINSTORM  0/0

PARETO ANALYSIS  0/0

CAUSE-AND-EFFECT DIAGRAM  0/0

PIE AND BAR CHART  0/0

FLOW CHART  0/0

GANTT CHART  0/0

TREE DIAGRAM  0/0

AFFINITY DIAGRAM  0/0

MATRIX DIAGRAM  0/0

INTERRELATIONSHIP DIGRAPH  0/0

ACTIVITY NETWORK DIAGRAM  0/0

CONTINGENCY DIAGRAM  0/0

PROBLEM SOLVING  0/2

• Lecture16.1
  5 Ways
• Lecture16.2
  8 Discipline

  This programme also focus on hands on and applicable training. It will be a very interactive workshop, hence participants must be prepared to share and contribute to the exercises. 0/0