Course Content
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ENTERPRISE DEPLOYMENT
- Enterprise View, Leadership
- Organisational Goals & Objectives, History of Organisational Improvement
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BUSINESS PROCESS MANAGEMENT
- Process vs Functional View
- Voice of Customer, Business Results
- Process Performance Metrics, Benchmarking, Financial Benefits
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PROJECT MANAGEMENT
- Project Charter and Plan, Team Leadership
- Team Dynamics and Performance, Change Agents
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DEFINE
- Project Definition / Scope / Selection
- Metrics, Problem Statement
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MEASURE
- Process Analysis & Documentation
- Minitab Software Application
- Probability & Statistics
- Collecting & Summarising Data using Minitab
- Properties & Applications of Probability Distributions
- Measurement Systems Analysis
- Analysing Process Capability
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ANALYSE
- Hypothesis Testing
- ANOVA
- Non-Parametric Test
- Multivari Chart
- Simple Linear Regression
- Multiple Regression
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IMPROVE
- Full Factorial Design of Experiment (DOE)
- Fractional Factorial Design of Experiment
- Response Surface Methodology (RSM)
- Evolutionary Operation (EVOP)
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CONTROL
- Statistical Process Control
- Advanced Statistical Process Control
- Lean Tools for Control / Measurement System Re-Analysis
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LEAN ENTERPRISE
- Lean Concepts
- Lean Tools
- Total Productive Maintenance
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DESIGN FOR SIX SIGMA
- Introduction, Quality Function Deployment
- Robust Design & Process, Failure Mode & Effects Analysis
- Design for X, Special Design Tool
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PROJECT BRIEFING
- Project Briefing
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Multivari Chart
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Multiple Regression