APPLY ISO 9001 QUALITY MANAGEMENT SYSTEM TO AUDIT REQUIREMENTS

Course Content

Total Training Hours: 16 hours

  • M1 – APPLY QUALITY MANAGEMENT PRINCIPLES  0/4

    • Lecture1.1
      KA1 Quality and product/service terms
    • Lecture1.2
      KA2 Concepts, intent and the application of the “process approach”
    • Lecture1.3
      KA3 Product/service realisation cycle
    • Lecture1.4
      KA4 Quality policy, objectives and target of the organisation

  • M2 - INTERPRETATION AND APPLICATION OF ISO9001:2015  0/3

    • Lecture2.1
      KA5 Eight Quality Management principles
    • Lecture2.2
      KA6 Modern Quality Management System and the development of ISO 9001 QMS
    • Lecture2.3
      KA7 Quality Management System requirements

  • M3 – PREPARE AN INTERNAL AUDIT  0/6

    • Lecture3.1
      SE1 Establish networks and working relationships with others to enhance team effectiveness
    • Lecture3.2
      AA1 Identify customers and other interested parties as well as their requirements, needs and expectations
    • Lecture3.3
      AA2 Establish the organisation’s policies and objectives for the desired outcome
    • Lecture3.4
      AA3 Identify all the processes needed to produce the intended outputs
    • Lecture3.5
      AA4 Develop an audit scope in accordance to the organisation business activities
    • Lecture3.6
      AA5 Identify evidence of relevant exclusion clauses in accordance to organisation processes

  • M4 – CONDUCT AN INTERNAL AUDIT  0/4

    • Lecture4.1
      AA6 Develop an interaction chart between the ISO 9001 QMS requirements and the organisation processes
    • Lecture4.2
      AA7 Develop and document work documents for the audit process
    • Lecture4.3
      SE2 Seek appropriate advice for own work improvement from relevant personnel
    • Lecture4.4
      IC1 Provide constructive suggestions to improve on quality system and work processes according to organisational procedures

  • M5 – CONDUCT FOLLOW UP AFTER AN INTERNAL AUDIT  0/6

    • Lecture5.1
      IC2 Review report on abnormalities and problems encountered and offer improvements at appropriate platforms
    • Lecture5.2
      IC3 Contribute ideas to improve desired outcomes of products and services in accordance to organisational goals
    • Lecture5.3
      SE3 Carry out improvement of own work and quality performance according to feedback received
    • Lecture5.4
      SE4 Discuss performance measures with designated personnel to determine time, output and quality achievements
    • Lecture5.5
      LL1 Participate in reviewing work improvement activities
    • Lecture5.6
      LL2 Participate in enhancing key performance indicators
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