Course Content
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Course Outline: Understand the Methodology and Implementation of Advance Root Cause Analysis
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Introduction and Overview – Understanding the role of Advanced RCA in organizational success.
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Concept of RCA – Principles, categories of root causes, and real-world importance.
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RCA Process – From detection to sustainable solution implementation.
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Problem and Problem Solving – Defining and scoping the problem effectively.
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Problem Identification (Level / Type of Problem) – Products / Services -> Process -> System – >Business.
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Development of the data matrix for analysis • Breaking down total variance to variation of interest and variation due to error • Data analytic (statistics) to derive the root cause(s) and irreversible corrective actions. • Case studies
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Applying RCA in Systematic Problem Solving – Linking RCA to continuous improvement and operational excellence.
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Standard Operating Procedures for conducting RCA – Roles, workflow, and governance.
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RCA Reporting Format – What stakeholders need to see for action and buy-in.
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RCA Report (Examples / Case Studies) – Learning from real investigstions.
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RCA Team Exercises / Group Discussion / Case Studies – Hands-on practice in applying RCA tools.
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Workshop Summary – Recap, lessons learned, and workplace action plan.
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DAY 2
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Deploying Factorial Experimentation for Root Cause Analysis • Experimentation with two factors • How to establish the experimental error for analysis for a two-factors experiment?
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Experimentation with four or more factors • Identification of problem • Brainstorming • Multi-voting • How to use to create an experimental matrix • Establishing the experiment error for analysis • Data analytic to establish the root cause(s) result from interacting factors and main factors Irreversible corrective action • Case studies
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