Improving Customer Experience Journey through Failure Mode Effect Analysis

Improving Customer Experience Journey through Failure Mode Effect Analysis 2019-05-23T15:03:32+00:00

Improving Customer Experience Journey through Failure Mode Effect Analysis

by
DURGAPRASAD MUTHUKRISHNAN &
RAJADURAI ARUNASALAM

23 May 2019 7:15pm to 9pm
Singapore Quality Institute
Free Interest Group Session
Refreshments will be provided from 6:30pm

Image Courtesy of iQASystem

ABOUT…
In a complex product and service development environments, preventing failure is a foremost focus to achieve excellence in quality and minimizing cost to quality.

FMEA enables to identify and eliminate failures/risks from its source and thus saving huge cost for product rework and maintenance.

This session will give insights on FMEA techniques towards continuous improvements and risk prevention in complex system, design and process areas.

LEARNING OUTCOME
Understand the FMEA Risk Management Practices
Types of FMEA and Design Approach
Application of FMEA in various industry context