This course aims to equip participants with a complete set of tools and techniques for control and improvement of product quality, reliability and safety. It covers aspects pertaining to the implementation of an effective quality control system as well as experimental design for investigation and quality improvement. This course will also cover management planning, inspection and testing to achieve reliable, maintainable and safe products to customer specifications and requirements.


• Quality Systems
• Product, Process and Material Control
• Quality Audit
• Quality Improvement Tools: Cost of Quality, Continuous
• Improvement Tools Quality Planning & Management
• Six Sigma Approach, Human Resource Management
• Supplier Management

• Statistical Quality Control; Statistical Inference; Correlation and Regression Analysis; Statistical Process Control; Design of Experiments

• Metrology; Repeatability & Reproducibility Studies, Destructive & Non-destructive Testing Concept

• Basic Reliability Concepts
• Product Design, Development and Production
• Maintainability
• Product Safety

Please fax or email your completed form to:
Fax: (65) 6467 4226

Please fax or email your completed form to:
Fax: (65) 6467 4226, E-mail:

Entry Requirements
• A degree with at least 1 year working experience in the quality field.

Key Benefits
Quality principles, quality systems, standards, organisational and team dynamics, customer expectations and satisfaction,
• Basic understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up supplier relations and performance,
• Leadership, training, interpersonal relationships, improvement systems and professional ethics.
• Develop and implement quality programs, including tracking, analysing, reporting and problem solving.
• Knowledge of reliability, maintainability, and risk management, including key terms and definitions, modeling, systems design, assessment tools and reporting.
• Thorough understanding of problem-solving and quality improvement tools and techniques.
• Statistical principles to acquire and analyse data using appropriate standard quantitative methods across a spectrum of business environments to facilitate process analysis and improvements.

Who Should Attend
• Engineers or Managers and those participants who intend to acquire knowledge in quality assurance and statistical methods to improve product quality, diagnose and solve various industrial quality problems for overall improvement of the quality systems.

Assessment Method
• Written examination – held approximately 4 weeks from end of course

• 3 weekdays (Monday, Wednesday, Friday) | 7pm to 10pm | 5 months | 161 hours

Course Fees
Member: S$4,237.20
Non-Member: S$5,084.64
Registration Fee of S$17.12 and Exam & Certification Fees of S$214 apply SDF funding & SkillsFuture applicable All fees stated are inclusive of 7% GST

DID: 6467 4225