Course Content
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SUPPLIER QUALITY AUDITING FUNDAMENTALS
- Types of Supplier Quality Audits
- Audit Types versus Relationships
- Audit Benefits
- Audit Roles & Responsibilities
- Professional Conduct / Ethical Responsibilities
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AUDITOR COMPETENCIES (WITH ROLE PLAYS)
- Auditor Professionalism
- Individual & Audit Conflict Resolution
- Communication & Presentation Techniques
- Interviewing Techniques
- Team Dynamics
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AUDIT PLANNING (WITH CHECKLISTS)
- Audit planning elements
- Auditor selection
- Audit-related documentation
- Logistics
- Audit tools & working papers
- Audit strategies
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AUDIT PERFORMANCE
- On-site Audit Management
- Opening Meeting
- Audit Data Collection and Analysis
- Establishment of Objective Evidence
- Organisation of Objective Evidence
- Exit and Closing Meetings
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AUDIT REPORTING
- Report Development and Content
- Effective Reports
- Final Audit Report Steps
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AUDIT FOLLOW-UP AND CLOSURE (WITH CASE STUDY)
- Elements of the Corrective Action Process
- Review of Corrective Action Plan
- Verification of Corrective Action
- Follow-up on Ineffective Corrective Action
- Audit Closure