Course Content
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SUPPLIER QUALITY AUDITING FUNDAMENTALS
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Types of Supplier Quality Audits
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Audit Types versus Relationships
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Audit Benefits
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Audit Roles & Responsibilities
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Professional Conduct / Ethical Responsibilities
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AUDITOR COMPETENCIES (WITH ROLE PLAYS)
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Auditor Professionalism
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Individual & Audit Conflict Resolution
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Communication & Presentation Techniques
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Interviewing Techniques
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Team Dynamics
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AUDIT PLANNING (WITH CHECKLISTS)
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Audit planning elements
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Auditor selection
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Audit-related documentation
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Logistics
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Audit tools & working papers
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Audit strategies
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AUDIT PERFORMANCE
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On-site Audit Management
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Opening Meeting
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Audit Data Collection and Analysis
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Establishment of Objective Evidence
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Organisation of Objective Evidence
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Exit and Closing Meetings
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AUDIT REPORTING
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Report Development and Content
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Effective Reports
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Final Audit Report Steps
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AUDIT FOLLOW-UP AND CLOSURE (WITH CASE STUDY)
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Elements of the Corrective Action Process
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Review of Corrective Action Plan
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Verification of Corrective Action
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Follow-up on Ineffective Corrective Action
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Audit Closure
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Prev
Auditor selection
Next
Logistics