ROOT CAUSE ANALYSIS METHODOLOGY & IMPLEMENTATION

Course Content

Total Training Hours: 14 hours

  • DAY 1: INTRODUCTION  0/0

  • DEFINING THE PROBLEM FROM THE SYMPTOM OBSERVED IN THE WORKPLACE  0/0

  • UNDERSTANDING THE PDCA, ROOT CAUSE ANALYSIS (RCA) PROCESS AND IT’S SEVEN FACTS  0/0

  • RCA TEAM FORMATION AND THE TEAM DYNAMICS  0/0

  • RCA TOOLS  0/3

    • Lecture5.1
      5 Whys and Beyond (Process Flow & etc)
    • Lecture5.2
      Cause and Effect Chart creation
    • Lecture5.3
      Incidents mapping development with barriers analysis

  • DATA COLLECTION AND ANALYSIS  0/4

    • Lecture6.1
      Population versus sampling; options for sampling
    • Lecture6.2
      Tools for opinions or less precise data
    • Lecture6.3
      Tools for discrete and continuous data analysis
    • Lecture6.4
      Tools for softer type data

  • METHOD OF ESTABLISHING THE CRITICAL FACTORS  0/0

  • CASE STUDIES  0/0

  • DAY 2: METHOD OF ESTABLISHING THE ROOT CAUSES  0/0

  • SOLUTION OPTIONS ANALYSIS AND SELECTING THE BEST FIT  0/1

    • Lecture10.1
      Feasibility and Solution effect analysis

  • PLANNING AND PREPARING THE PROPOSAL  0/0

  • METHODS OF EVALUATING THE EFFECTIVENESS OF CORRECTIVE AND PREVENTIVE ACTIONS  0/0

  • COMMON TRAPS  0/3

    • Lecture13.1
      Biases that affect RCA
    • Lecture13.2
      Organisational culture
    • Lecture13.3
      Structures of organisation

  • CASE STUDIES  0/0

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