ROOT CAUSE ANALYSIS METHODOLOGY & IMPLEMENTATION

DAY 1: INTRODUCTION  0/0

DEFINING THE PROBLEM FROM THE SYMPTOM OBSERVED IN THE WORKPLACE  0/0

UNDERSTANDING THE PDCA, ROOT CAUSE ANALYSIS (RCA) PROCESS AND IT’S SEVEN FACTS  0/0

RCA TEAM FORMATION AND THE TEAM DYNAMICS  0/0

RCA TOOLS  0/3

• Lecture5.1
  5 Whys and Beyond (Process Flow & etc)
• Lecture5.2
  Cause and Effect Chart creation
• Lecture5.3
  Incidents mapping development with barriers analysis

DATA COLLECTION AND ANALYSIS  0/4

• Lecture6.1
  Population versus sampling; options for sampling
• Lecture6.2
  Tools for opinions or less precise data
• Lecture6.3
  Tools for discrete and continuous data analysis
• Lecture6.4
  Tools for softer type data

METHOD OF ESTABLISHING THE CRITICAL FACTORS  0/0

CASE STUDIES  0/0

DAY 2: METHOD OF ESTABLISHING THE ROOT CAUSES  0/0

SOLUTION OPTIONS ANALYSIS AND SELECTING THE BEST FIT  0/1

• Lecture10.1
  Feasibility and Solution effect analysis

PLANNING AND PREPARING THE PROPOSAL  0/0

METHODS OF EVALUATING THE EFFECTIVENESS OF CORRECTIVE AND PREVENTIVE ACTIONS  0/0

COMMON TRAPS  0/3

• Lecture13.1
  Biases that affect RCA
• Lecture13.2
  Organisational culture
• Lecture13.3
  Structures of organisation

CASE STUDIES  0/0