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What’s new in ISO 9001: 2015 cum detail interpretation of implementation?
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The concept of internal audit to maintain and improve the quality management system based on plan, do, check, action (PDCA) Deming cycle of continuous improvement.
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The necessary skills to assess and report on the conformance to ISO 9001:2015 requirements
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How has annex SL shaped ISO 9001:2015 writing format?
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Risk based thinking – what is it and how should it be applied?
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The emphasis on Leadership over Management on operating Quality Management System.
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Case discussions to enhance understanding of the new requirements.
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The effective auditing process – preparation and planning, performing, reporting and follow up.
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Non-Conformance reporting.
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Practical case study exercises.
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Internal quality auditing process to write factual audits on effective ISO 9001:2015 implementation.
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How to present and write objective findings statement and audit report?