Course Content
-
DAY ONE: Interpretation and Application of ISO 15189:2022 Requirements The course includes a high level of interactivity during training on:
-
Scope / Normative References / Terms and Definitions
-
Management Requirements
-
– Organization & Management Responsibility
-
– Quality Management System
-
– Document Control
-
– Service Agreements
-
– Examination By Referral
-
– Laboratories
-
– External Services and Supplies
-
– Advisory Services
-
– Resolution of Complaints
-
– Identification and Control of Non-conformities
-
– Corrective Action
-
– Preventive Action
-
– Control of Records
-
– Evaluation and Audits
-
– Management Review
-
Technical Requirements
-
– Personnel
-
– Accommodation and Environmental Conditions
-
– Laboratory Equipment, Reagents and Consumables
-
– Pre-examination Processes
-
– Examination Processes
-
– Reporting of Results
-
– Laboratory Information Management
-
– Release of Results
-
– Post-examination Processes
-
Class-room Exercises, Assignments & Discussion
-
-
DAY TWO: ISO 19011:2018 Guidelines For Auditing
-
Terms & Definition: Audit, Audit Objective, Audit Scope, Audit Criteria, Audit Evidence, Audit Findings & Audit Conclusion
-
Seven Principles of Auditing
-
Audit Plan vs Audit Programme
-
Management of An Audit Programme
-
Six Steps In Performing An Audit
-
Prepare Audit Plan and Audit Check Sheet
-
Execution of Audit By Applying 6A Auditing Approach
-
Documenting Non-conformity / Non-compliance, Corrective Action & Follow up Verification Audit
-
Brief Outlines Of Internal Quality Audit Procedure
-
Human Aspect of Auditing
-
Preparatory Work for External Audit
-
Group Assignment & Presentation
-
Question & Answer / General Discussion
-
Prev
– Control of Records
Next
– Management Review