DESIGN THINKING AND INNOVATION

Course Content

Total Training Hours: 14 hours

  • INTRODUCTION TO DESIGN THINKING  0/4

    • Lecture1.1
      Your Organisation and Design Thinking
    • Lecture1.2
      Design is a vehicle to innovation
    • Lecture1.3
      Simplicity and user empowerment as an innovation approach
    • Lecture1.4
      Design Thinking Mindsets

  • MEETING THE CUSTOMER AND MAPPING THE JOURNEYS  0/9

    • Lecture2.1
      Who are your end customers? What are their needs?
    • Lecture2.2
      Methods of obtaining the information of customer needs
    • Lecture2.3
      Divergent thinking versus convergent thinking
    • Lecture2.4
      Importance of reframing the problem
    • Lecture2.5
      Step to craft insight
    • Lecture2.6
      Use drawing as a facilitation tool
    • Lecture2.7
      Analyse information using Customer Journey Map and Empathy Map
    • Lecture2.8
      How to map customer journey?
    • Lecture2.9
      Synthesise information, reframe the challenge, crafting the insights

  • BRINGING AGILITY TO DESIGN THINKING & PUTTING IT ALL TOGETHER  0/7

    • Lecture3.1
      The seven rules to perform a structured ideation
    • Lecture3.2
      Prototype ideas and the design principles
    • Lecture3.3
      Co-create and test ideas
    • Lecture3.4
      Build or sketch out the selected ideas
    • Lecture3.5
      Minimum Value Product assessment of your prototype
    • Lecture3.6
      Sharing the prototype and collect feedback
    • Lecture3.7
      Implementation concepts
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