Course Content
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MANAGEMENT SYSTEM STRUCTURE AND FRAMEWORK (MAJOR EMPHASIS: ANNEX SL, SEVEN QUALITY MANAGEMENT PRINCIPLES & RISK MANAGEMENT)
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ORGANISATIONAL SCOPE AND CONTEXT (MAJOR EMPHASIS: INTERNAL & EXTERNAL CONTEXT, NEEDS & EXPECTATIONS OF INTERESTED PARTIES, MANAGEMENT REVIEW)
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ROLES IN THE MANAGEMENT SYSTEM (MAJOR EMPHASIS: ROLES OF TOP MANAGEMENT IN LEADING THE ORGANISATION)
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OVERVIEW OF THE ROLE OF THE "FOLLOWING" IN A MANAGEMENT SYSTEM
- Quality Objectives, Risk, Opportunity, Strategy Development and Deployment.
- Risk Management and Overview of Key Tools
- Process Management and Standardisation
- Correction, Corrective Action, Continual Improvement and Breakthrough Change
- Quality planning
- Attributes of Effective Performance Evaluation
- Process Audit & Summary of Audit Findings
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DESIGNING A MANAGEMENT SYSTEM FRAMEWORK
- Typical implementation framework
- Organisational needs for implementation
- Documented Information
- Assessment and GAP Analysis
- Registration Process
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PLANNING YOUR IMPLEMENTATION