CERTIFIED QUALITY MANAGER

CQM

Course Objective

To equip participants with the management as well as technical knowledge required of a manager. The programme coverage includes quality standards and concepts, and  all other aspects of organisations & their functions. The course will also look at how managers can support the attainment of organisational goals, whilst ensuring customer satisfaction and focus. At the end of the course, participants will be able to drive organisation’s own QMS.

Duration

2 Saturdays per month | 8.45am to 5.15pm | 6 months | 101 hours

Who Should Attend

Engineers, managers, and department managers responsible for quality systems in their organisations.

Entry Requirements

A diploma or degree with at least 5 years working experience in the quality field.

Key Benefits

  • Leads process improvement initiatives in organisations that can have regional or global focus in a variety of product or service settings.
  • Motivation and evaluate staff, manage projects and human resources Leading team efforts to establish and monitor customer / supplier relations, supports strategic planning and deployment initiatives.
  • Determine and evaluate risk, and employ knowledge management tools and techniques in resolving organisational challenges.
  • Develop measurement systems to determine organisational improvement.

Course Fees

Member Fee: $5,816.77
Non-Member Fee: $6,436.91

All fees stated are inclusive of Registration Fee, Exam & Certification Fees & 9% GST.

Assessment Method

Written examination – held approximately 4 weeks from the end of course.

Course Content

Total Training Hours: 101 hours
  • ORGANISATIONAL LEADERSHIP  0/3

    • Lecture1.1
    • Lecture1.2
    • Lecture1.3
  • QUALITY MANAGEMENT TOOLS  0/4

    • Lecture2.1
    • Lecture2.2
    • Lecture2.3
    • Lecture2.4
  • PRINCIPLES OF MANAGEMENT  0/3

    • Lecture3.1
    • Lecture3.2
    • Lecture3.3
  • CUSTOMER-FOCUSED ORGANISATIONS  0/3

    • Lecture4.1
    • Lecture4.2
    • Lecture4.3
  • STRATEGY PLAN DEVELOPMENT AND DEPLOYMENT  0/3

    • Lecture5.1
    • Lecture5.2
    • Lecture5.3
  • SUPPLY CHAIN MANAGEMENT, QUALITY MODELS, TRAINING & DEVELOPMENT  0/3

    • Lecture6.1
    • Lecture6.2
    • Lecture6.3

Trainer

Aaron Lee
Anthony Wong
Yew Ming Hock
James Lee
Chan Kee Ann
Johnson Ong
Too Meng Ken
Loo Choon Chwi
CQM