Course Content
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Introduction & Overview
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• Aerospace problem-solving expectations
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• ASEQ RM 131000 requirements
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• Overview of the 8D Methodology
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Problem Solving Approach
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• Understanding the Concept of Problem Solving
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• Containment, correction, and corrective action
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• Team-based problem solving and leadership roles
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Problem Solving Methodologies
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• Overview of PDCA, DMAIC, A3, and 8D
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• Why 8D is preferred in aerospace corrective actions
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8D Problem Solving Method (D0–D8)
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• D0: Preparation and emergency response
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• D1: Build the cross-functional team
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• D2: Describe the problem with data
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• D3:Develop interim containment actions
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• D4: Root cause analysis (identify and verify root causes& escape points)
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• D5:Identify corrective action for root cause and verification
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• D6: Implement permanence corrective action
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• D7: Prevent recurrence
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• D8:Recognize the team
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Tools for Effective 8D
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• 5W2H, Process Mapping, 3W&1E, Is/Is Not
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• 5 Why, 7 Basic tools, Fault Tree Analysis
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• Data analysis, FMEA, Poke Yoke/Mistake Proofing
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8D Reporting Format
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• Standard aerospace 8D structure
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• Customer expectations and best practices
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• Common mistakes to avoid
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Practical Application
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• Aerospace-based examples and case studies
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• Group exercises and 8D report development
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• Trainer feedback and lessons learned
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