8-DISCIPLINE METHODOLOGY PROBLEM SOLVING & IMPROVEMENTS

Course Content

Total Training Hours: 14 hours

  • DAY 1:   What are Problem Definition, Perception and Solving? Why use a structured process? Introduction to 8D history & 8D Model: 0/11

    • Lecture1.1
      D0 Prepare for the process
    • Lecture1.2
      D1 Use a team approach
    • Lecture1.3
      D2 Describe the problem
    • Lecture1.4
      D3 Implement and verify containment activity
    • Lecture1.5
      D4 Define root cause
    • Lecture1.6
      D5 Develop permanent corrective actions
    • Lecture1.7
      D6 Implement and verify corrective actions
    • Lecture1.8
      D7 Prevent recurrence
    • Lecture1.9
      D8 Congratulate your team
    • Lecture1.10
      Introduce to 8D Reference Card, Comparing 8D to DMAIC and PDCA The 8D Documentation and examples
    • Lecture1.11
      Problem Solving Tool Selection Matrix – Selecting the right tool for the job

  • D0 PREPARE FOR THE PROCESS  0/4

    • Lecture2.1
      Getting started
    • Lecture2.2
      Problem selection
    • Lecture2.3
      Pareto charts
    • Lecture2.4
      Run Chart

  • D1 USE A TEAM APPROACH  0/3

    • Lecture3.1
      Team purpose, selection and formation
    • Lecture3.2
      Team meeting technique
    • Lecture3.3
      Questions and Checklists

  • D2 DESCRIBE THE PROBLEM  0/4

    • Lecture4.1
      The importance of collecting and interpreting data (variable vs. attribute type)
    • Lecture4.2
      Problem description technique
    • Lecture4.3
      Process mapping
    • Lecture4.4
      Questions & Checklist

  • D3 IMPLEMENT AND VERIFY CONTAINMENT ACTIVITY  0/3

    • Lecture5.1
      Interim Containment Action (ICA) strategies -Thinking outside the box
    • Lecture5.2
      Problems with containment
    • Lecture5.3
      Questions and Checklist

  • D4 DEFINE ROOT CAUSE  0/7

    • Lecture6.1
      Root cause analysis methodology
    • Lecture6.2
      Structured brainstorming techniques
    • Lecture6.3
      Cause and Effect (Fishbone) Diagrams
    • Lecture6.4
      Repeated Whys (5 Whys)
    • Lecture6.5
      Fault Tree Analysis
    • Lecture6.6
      Affinity Diagram
    • Lecture6.7
      Questions & Checklist

  • DAY 2:   D5 DEVELOP PERMANENT CORRECTIVE ACTIONS (PCA) 0/3

    • Lecture7.1
      Developing an Action Plan
    • Lecture7.2
      Error Proofing (Poka Yoke)
    • Lecture7.3
      Questions and Checklist

  • D6 IMPLEMENT AND VERIFY CORRECTIVE ACTIONS  0/4

    • Lecture8.1
      Putting the Action Plan into place
    • Lecture8.2
      PDCA
    • Lecture8.3
      Run Chart
    • Lecture8.4
      Questions and Checklist

  • D7 PREVENT RECURRENCE  0/4

    • Lecture9.1
      Identify recurrence issues
    • Lecture9.2
      FMEA
    • Lecture9.3
      Control Charts and Basics Concepts of SPC
    • Lecture9.4
      Questions and Checklist

  • D8 CONGRATULATE YOUR TEAM  0/3

    • Lecture10.1
      8D Auditing
    • Lecture10.2
      Summary and Wrap-up
    • Lecture10.3
      Checklist

  •   0/3

    • Lecture11.1
      Introduce standard 8D Report Format.
    • Lecture11.2
      Case Studying: Introduce 8D report sample and procedure from 2-Company.
    • Lecture11.3
      Workshop Exercise
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