Introduction Scrum is an agile process framework for managing complex knowledge work, with an initial emphasis on software development, although it has been used in other fields and is slowly starting to be explored for other complex work, research and advanced technologies. In this 5-day certification programme, participants will develop and solidify their knowledge of…
Introduction Disruption is all around us, and it is making its way to every organisation in every industry. For professionals, the opportunity to affect an organisation’s transformation through innovation has never been greater. For organisations, the need to leverage the skills and abilities of their workers has never been more urgent. Knowing how to innovate…
Introduction Agile has become the de facto framework for innovation at scale; and knowing Agile practices are a key skill for any organisation looking to leverage the speed and flexibility of product and service deliveries in the dynamic digital and business environment. Agile is an iterative, incremental approach to developing and releasing products or services…
Introduction ITIL is known as Information Technology Infrastructure Library. It is a set of industry leading practices for IT Service Management (ITSM) that focuses on: Aligning IT services with the needs of business. Ensuring IT Service Operations is restored in a timely manner. Minimising the adverse impact on business operations. Ensuring that agreed levels of…