SQI 3rd Interest Group Session: The Balanced Scorecard
(6 November 2002)

Objectives

SQI organizes regular Interest Group Discussions on various topics to provide members with the opportunity:

Topic Discussed: The Balanced Scorecard

The Balanced Scorecard has become a very popular management topic over the past few years. This is largely because most organizations find it difficult to really ´implement´ their strategy and hence are in urgent need of a ´strategy implementation´ tool or strategic management system. Also, increasingly, the new knowledge based environment has highlighted the value of intellectual assets which are not well measured or included in the traditional financial scorecards.

On 6 November 2002, SQI held an Interest Group Discussion at Nee Soon South Community Club. The response was overwhelming. We were very privileged to have with us Associate Professor Hum Sin Hoon, who has recently completed his term as the Dean of The NUS Business School at the National University of Singapore, to share with us his insights on the Balanced Scorecard (BSC) system.

Interest Group Discussion on The Balanced Scorecard
A/Prof Hum Sin Hoon (Facilitator), Centre/Standing

Assoc. Prof Hum began by introducing to member the concept of Balanced Scorecard framework. He also elaborated on other related elements of the Balanced Scorecard system such as linkage diagram, strategy map, creating a strategy-focused organization, automated BSCs, cascading BSCs within an organization, and critical success factors for BSC implementation

This was followed by a Q & A session, in which our members participated actively. In conclusion, we would like to thank our members for their overwhelming support.